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Petrinex Authentication Changes Project


​Key Terms

TermDescription
AuthenticationVerifies identity (e.g., “Who are you?"). Petrinex currently uses Jurisdiction + BA + User ID + Password.  The new authentication process will rely on the user's e-mail address.
AuthorizationDetermines access rights (e.g., “What are you allowed to do?"). Managed by the BA User Security Administrator (USA).
Identity Provider (IdP)System that authenticates users and issues security tokens.
User PrincipalA human user performing interactive tasks (e.g., edit, query, report requests).
Service PrincipalAn application or automated service performing server-to-server tasks.​

Help and support 

A communication strategy is underway to help industry USAs prepare their Business Associate (BA) users for the upcoming authentication process. BA USA's and BA users should refer to the [Petrinex Industry BA Access Guide​​], updated November 3 2025​ for instructions on:

  • setting up an Alberta Account for Organizations
  • enabling users or inviting them to join the AAO Account
  • steps for the AAO Admin to approve requests to join the AAO Account
  • signing into Petrinex for the first time using the new AAO authentication log in based on the option selected by the AAO admin to add users
  • ​signing into Petrinex go-forward
  • resetting your password

This information page will be updated regularly with new updates and information as we move towards the February 4, 2026 retirement of the legacy system and no longer available..

For any questions related to this project, please contact: petrinexsupport@petrinex.ca​​

​Why is this changing?​

This transition aligns with a broader directive from Government of Alberta (GOA) Cybersecurity, which aims to unify identity management across Alberta's online services. By adopting a modern authentication approach, Petrinex is supporting this initiative and enhancing security for all stakeholders.​


What is changing?

​Petrinex is updating its authentication process.​​

As Business Associates are transitioned to their new Alberta Account for Organization and users are provided access to this AAO account users will be able to sign in using existing identity providers instead of Petrinex-managed credentials. Petrinex will use the e-mail address configured by Petrinex User Security Administrators (USA) to identify and match user accounts.

With the new system, users can easily switch between accounts associated with their e-mail address using a new “Switch Accounts" screen.

​This change means fewer usernames and passwords for users to manage, resulting in a simpler and more secure login experience.


New Petrinex Login Page

To support the transition to the new petrinex authentication process, we've added a preview of the upcoming login page below.  This new sign-in method will use Alberta Accounts for Organizations (AAO). Industry users should use the login link with the Petrinex Logo.​

The current sign in method—using Jurisdiction, BAID, User ID, and Password—will remain available until February 4, 2026. This transition period is designed to give AB, BC, SK and MB industry end-users time to configure their Alberta Account for Organizations​ setups.​

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There are no changes to the user-facing authorization features in Petrinex, nor to how company USAs assign roles to accounts.

📌 Action Required:

Please contact your USA to confirm your BA's transition status and ensure your organization is ready ahead of the February 4, 2026 deadlne.

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