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Petrinex Authentication Changes Project
Key Terms
| Term | Description | Alberta.ca Account for Organizations
| Alberta.ca Account for Organizations enables individuals to conduct business with the Government of Alberta on behalf of their organization. This is separate from Alberta.ca Account which is for personal use.
| | Authentication | Verifies identity (e.g., “Who are you?"). Petrinex currently uses Jurisdiction + Business Associate (BA) + User ID + Password. The new authentication process will rely on the user's e-mail address. | | Authorization | Determines access rights (e.g., “What are you allowed to do?"). Managed by the BA User Security Administrator (USA). | | Identity Provider (IdP) | System that authenticates users and issues security tokens. | | User Principal | A human user performing interactive tasks (e.g., edit, query, report requests). | | Service Principal | An application or automated service performing server-to-server tasks.
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Help and support New Updates: (January 26, 2026) - UPDATE: “Login changes! As of October 3, 2025, a new sign-in process is available to Petrinex users. To ease the transition to the new method of logging in, Petrinex continues to support the existing login process until the end of February, 2026. However, we encourage users to use the new login process as soon as possible.
- Reminder: Users transitioned to the new AAO authentication can easily switch between BA accounts using new “Switch Accounts" functionality, by clicking on their username to display a listing of their BA Accounts associated with their e-mail address.
A communication strategy continues to help industry USAs prepare their BA users for the upcoming authentication process. BA USA's and BA users should refer to the [Petrinex Industry BA Access Guide], updated February 12, 2026 for instructions for: Organization Staff: - creating an Alberta.ca Account for Organizations
- Note: be sure that your Account details match the contact information in your Petrinex profile (first name, last name, email).
- using an Alberta.ca Account for Organizations
- searching and joining an organization
- signing in to Petrinex going forward
- Note: When signing in for the first time, if you receive a notification advising that you do not have authorization and to contact your User Security Administrator, this means that is a mismatch of the contact information between your Petrinex profile and your Account profile Contact your User Security Administrator to make the necessary changes to your Petrinex profile.
- managing an Alberta.ca Account for Organizations
Organization Administrators: - creating a new organization in Alberta.ca Account for Organizations
- understanding when to create a new organization
- deleting an organization created in error.
- managing who is part of your Organization
- approving requests from someone who wants to join your organization
- sending a request to someone who you want to join your organization (initiating a connection)
This information page will be updated regularly with new updates and information as we move towards the end of February 2026 retirement of the legacy system and no longer available. Click here for "Frequently Asked Questions". For any questions related to this project, please contact: petrinexsupport@petrinex.ca Why is this changing?
As part of a broader Government of Alberta initiative to standardize how individuals and organizations sign in to online services, Petrinex is transitioning to Alberta.ca Account. This change supports a simpler, more consistent experience across government services and enables the retirement of legacy, service-specific authentication methods.
What is changing?
Petrinex is updating its authentication process. Petrinex is updating how users sign in as part of a broader Government of Alberta initiative to standardize how individuals and organizations sign in to online services. Going forward, individuals will use their own Alberta.ca Account for Organizations and access Petrinex through their respective organization in Alberta.ca Account for Organizations. Access to Petrinex continues to be managed by Business Associate User Security Administrators (USAs). Users are matched during sign-in based on the email address maintained in their Petrinex user profile, and authorization is determined by the access and roles already configured for them. Users who have access to more than one organization will be prompted to select which organization they are signing in on behalf of. This change reduces the need to manage Petrinex-specific usernames and passwords and provides a simpler, more consistent experience. New Petrinex Sign-in Page To support the transition to the new Petrinex authentication process, we've added a preview of the upcoming sign-n page below. This method will use Alberta.ca Accounts for Organizations. Industry users should use the sign-in link with the Petrinex Logo. The current sign-in method—using Jurisdiction, BAID, User ID, and Password—will remain available until the end of February, 2026. This transition period is designed to give AB, BC, SK and MB industry end-users time to configure their Alberta.ca Account for Organizations setups. 
There are no changes to the user-facing authorization features in Petrinex, nor to how company USAs assign roles to accounts.
📌 Action Required:
Please contact your USA to confirm your BA's transition status and ensure your organization is ready ahead of the end of February, 2026 deadline.
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