Expired Passwords

Petrinex User passwords expire after 360 days.  How are new passwords reset once they have expired?

Users should contact their BA USA or Backup BA USA who is responsible for resetting user passwords.  If you do not know who your BA USA is, contact the  Service Desk (contact information below).  They will contact your BA USA advising them to contact you to reset your password.

Phone:   403-297-6111 (Calgary)
Toll Free:   1-800-992-1144 (Other locations)
Fax:      403-297-3665